Terms & Conditions

Copyright

The contents of this Website are protected by the law of copyright. All rights in this Website, including Copyright, are owned or licensed to Sinewave Music. You may copy or save items included in this Website for your own personal, non-commercial use only.

Privacy

Sinewave Music's privacy policy is simple: customer information is not shared with any 3rd party sources. The information is used solely for the purpose of processing your orders as quickly and efficiently as possible. Credit card information is not stored.

Cookies - a cookie is a small data file that most major Web sites write to your hard drive for record keeping purposes when you visit them. Cookies allow Sinewave Music to improve your shopping experience by remembering your name and billing details etc. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The only drawback to this is that the user will be limited in some areas of the site.

Ordering & Payment

For all orders please use the online shopping cart - upon checkout you will be redirected to a secure online order form. All prices and charges on this site are shown in UK pounds sterling. Payment must be received in full before any goods can be dispatched. The following payment methods are accepted:

  • Credit / Debit Card
  • PayPal
  • Cheque
  • Postal Order

The price shown for each product excludes any delivery charge, which will be set out clearly during checkout. Once checkout is complete you will receive an email confirming receipt of your order and containing the details of your order.

Please send cheques / postal orders to the address at the bottom of the page.

Delivery

Delivery can be to any address as long the address at which your payment card is registered is also present on your order. The delivery charge for UK orders is £1.50 for orders up to £25, and free for all orders above that - there is no extra charge for additional items. Your order will be sent using Royal Mail First Class. International orders are sent using Royal Mail International Standard, and the delivery charge depends on the value of the order placed, as detailed below. Your order will be dispatched within 2 working days - please note delivery is subject to stock availability.

International rates:

  • Order value up to £20: £3.95
  • Order value from £20-£60: £4.95
  • Order value above £60: £6.95


Returns

You have the right to cancel and request a refund of the purchase you have made as long as the request is submitted within 14 working days. The returned goods must be in a resaleable state and should be returned with their original packing and accessories. Upon receipt, a refund will be issued. Unless the goods are faulty or damaged, the buyer will be liable for the cost of the return postage. Please return to the address below.

Sinewave Music, 2 Wynnland Park, Newtownabbey, BT36 6SE, UK
PLEASE NOTE: Sinewave Music cannot accept visitors to the above address as the store is online only.